Purchase Option Cancellation Policy

Last Updated: July 1, 2026

At Nineotto, we strive to process orders quickly so your products arrive as soon as possible. Please review our cancellation policy before placing your order.

Order Cancellations

You may request to cancel your order at any time before it has been processed or shipped.

Because many orders are fulfilled shortly after they are placed, we cannot guarantee that cancellation requests can be accommodated.

To request an order cancellation, please contact us as soon as possible with:

• Your order number

• Full name

• Reason for cancellation (optional)

If your order has not entered processing, we will cancel the order and issue a full refund to your original payment method.

Orders Already in Processing

Once an order has entered processing, packaging, or fulfillment, it may no longer be eligible for cancellation.

If your cancellation request cannot be completed, you may still be eligible to return eligible products after delivery in accordance with our Return & Refund Policy.

Orders That Have Shipped

Orders that have already shipped cannot be canceled.

If you no longer wish to keep the product, you may request a return after receiving your order, provided it meets the eligibility requirements outlined in our Return & Refund Policy.

Custom or Made-to-Order Products

Orders for custom, personalized, special-order, or made-to-order products cannot be canceled once production has begun.

These products are non-refundable unless they arrive damaged, defective, or incorrect.

Automotive Service Appointments

Appointments for detailing, ceramic coating, paint protection film, window tint, vinyl wrap, or other vehicle services may be canceled or rescheduled by contacting us as soon as possible.

We appreciate advance notice whenever possible. Repeated missed appointments or last-minute cancellations may require a deposit for future bookings.

Refunds for Canceled Orders

If your cancellation request is approved, your refund will be issued to your original payment method.

Please allow 5–10 business days for your financial institution to process the refund after it has been issued.

Right to Cancel Orders

Nineotto reserves the right to cancel any order at its sole discretion for reasons including, but not limited to:

• Product availability

• Pricing or listing errors

• Suspected fraud

• Payment verification issues

• Shipping restrictions

• Violations of our Terms of Service

If Nineotto cancels an order after payment has been received, a full refund will be issued.

Contact Us

If you need to cancel an order or have questions regarding this policy, please contact us as soon as possible.

Email: info@nineotto.com

We appreciate your business and thank you for choosing Nineotto.